We build the follow-up system that texts back your missed calls, works your dead leads, and rebooks your no-shows — running in the background whether or not your front desk has a minute.
What the patient sees, 60 seconds after a call your front desk couldn't take.
None of these are anybody's fault. They're all the same problem: follow-up that depends on a human having a free minute.
Your injector is with a client. The phone rings. It goes to voicemail, nobody leaves one, and that person books at the clinic two miles away. No record of it ever existing.
They came in, they were interested, they wanted to think about it. One follow-up text went out. Then nothing, for months, while they sat on your list as a name and a phone number.
An empty chair costs you the full ticket and the hour. Most clinics rebook only a fraction of no-shows, because rebooking means somebody remembering to chase them.
Instagram is where your patients live. It's also where messages go to die over a weekend, and a 40-hour reply reads to the sender like a no.
One system, on your existing phone number and booking software. Nothing to switch.
Any call you don't pick up gets an automatic text within 60 seconds that opens a real conversation and offers booking times. The lead never hits a dead end.
New inquiries and unclosed consults get a written, on-brand sequence across text and email — spaced properly, and it stops the moment they reply or book.
We take your existing list and run a campaign against it. This is usually where the first month of revenue comes from, because you already paid to acquire these people.
Automatic rebooking outreach on every no-show and cancellation, plus a short-notice list you can fire at an open slot.
Every lead, every source, every touch in one view — so you know what your marketing is really producing instead of guessing.
Two locations, an unusual booking system or a list over 2,500 takes more work to build — if that's you, the audit says so up front and I quote it before anything starts. No surprises after the fact.
I'm Chris Evans. I run Lead Rescue out of Royal Palm Beach, and you work with me directly — not an account manager, not a junior who inherited your account.
I build one thing and I build it well: the follow-up layer that sits behind a clinic's phone, inbox and DMs. I don't do websites, I don't run ads, and I'll tell you plainly when something isn't worth doing.
Tell me four things about how leads reach you now. I'll send back a written breakdown of where you're losing bookings and roughly what it's costing per month. No call, no deck, and no obligation to buy anything.
Your audit is on the way within 48 hours. If it's urgent, text or call (561) 379-5242.
No. This is built around whatever you already run — your phone number, your booking system, your CRM if you have one. If you don't have a CRM, the build includes a simple one.
Every sequence is written first and approved by you before anything sends. AI handles timing, routing and the back-and-forth on scheduling. Anything clinical or sensitive routes to a human immediately.
About two hours total during the build — one call to map how leads come in, one to approve the message copy. After that it runs and you review a monthly summary.
Reactivation only goes to people who gave you their number in a business context, with opt-out honored on every message. If part of your list is questionable, we leave it out — that's one of the things the audit checks.
One email address, monitored on weekdays, with a same-business-day reply on anything that has stopped working and two business days on everything else. You get a monthly report showing every lead the system recovered. No standing calls to sit through.